Benefits/Perks:

Initial and ongoing training
Competitive compensation
Paid holidays and vacation
Indoor and comfortable working environment

Company Overview:
A locally owned and nationally recognized Printing, Signage, and Marketing Services company in Downey is looking for an experienced Customer Service Representative.

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Customer Service Team comes in!

Job Summary:

Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

Provide service to customers in our office, over the telephone, and by email.
Help the customer by identifying their requirements and providing the services and products that best meet their needs.
Show expertise by communicating with the customer about our products, services, and capabilities.
Ensure that all their requirements are met for their unique projects.

Skills we are looking for:

A positive, very detailed oriented people pleaser
A willingness to be proactive and take action
Excellent communication skills (verbal & written)
Strong computer skills
Team player that can work with others to deliver a project on time

Skills desired, but not required:

Previous experience in business to business sales
Printing and signage experience
Understanding of direct mail and automated marketing
Experience with PrintSmith

Compensation: $18.00 - $25.00 per hour

We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.

If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we’re less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It’s part of our DNA.

With several career paths to choose from – sales, marketing, design, production, operations – no matter the role you choose, you’ll be working in an organization that cares about you. At PIP you can make a difference.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

For the fastest response to interviews & follow-ups. Opt-out anytime.

Let Us Text You!

Texting increases your chance for an interview. Texts for this job only. Opt-out anytime.

Location

Address

City

States

ZIP Code

Resume/CV*

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Highest level of Education*

How many years of customer service experience do you have?*

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?*

Are you willing to work weekend shifts?*

This job will require sitting and talking on the phone for long periods of time. Are you comfortable with this environment?*

What are your salary expectations?*

When can you be available to start a new opportunity?*

Do you have reliable transportation to and from work?*

This position requires outbound calling including cold calls to potential customers. Can you do this?*

I was referred to this position by a current employee

Who referred you?

WHY SHOULD YOU JOIN US

Technology-driven product and service offerings that companies need

Training and guidance to help you succeed

Family-focused teamwork environment that supports personal development